Irrigation Account Manager

Position Summary

The Irrigation Account Manager / Sales Representative is responsible for managing client relationships, generating new business and collaborating with landscaper and builder partners. This role oversees the daily setup of field crews for upcoming jobs, including task assignments, and ensuring each crew is fully prepared for the day. This role combines irrigation sales, customer service, and technical knowledge to provide clients with accurate assessments, estimates, proposals, and solutions for their irrigation needs.

Daily Tasks

• Prepare and present installation estimates, proposals, and irrigation system solutions.

• Conduct on-site evaluations and system assessments of existing systems to determine client needs.

• Prepare and present estimates for existing systems.

• Communicate regularly with existing clients regarding service needs, recommendations, and updates.

• Follow up on open proposals and close sales in line with company goals.

• Coordinate with office staff to schedule repairs, installations, and maintenance services.

• Maintain accurate records of customer interactions, sales activities, and project details.

• Monitor customer satisfaction and resolve issues promptly and professionally.

• Network and prospect for new business opportunities.

Essential Duties and Responsibilities

• Manage a portfolio of irrigation service accounts, ensuring retention and quality customer experience.

• Design, quote and layout irrigation plans submitted by builders and/or landscapers.

• Generate new business through referrals, prospecting, cold calls and outreach, and networking.

• Provide expert recommendations on system upgrades, repairs, water-efficiency improvements, and seasonal services.

• Develop accurate proposals, pricing structures, and service plans.

• Work closely with crews to ensure services are completed according to client expectations.

• Understand and explain technical irrigation concepts, including controllers, valves, heads, and smart irrigation technology.

• Track sales performance and meet or exceed monthly and quarterly sales targets.

• Maintain a professional appearance and represent the company’s values at all times.

• Stay updated on new irrigation technologies and water-efficient practices.

• Monitor market trends, competitor products, and pricing.

• Collect customer feedback and report market insights to management.

• Participate in trade shows and promotional events as needed.

Required Qualifications

• 2–5 years of experience in irrigation, landscape services, outside sales, or account management.

• Working knowledge of irrigation systems, components, and water-efficiency practices.

• Strong sales ability, with proven success in customer-facing roles.

• Excellent organization, communication, negotiation, and presentation skills.

• Valid driver’s license with a clean driving record.

• Ability to plan routes, manage appointments, and work independently.

• Comfortable working outdoors while conducting site assessments.

Core Competencies

• Strong customer-service mindset

• Excellent verbal and written communication

• Time management and organizational skills

• Technical aptitude and ability to learn irrigation concepts quickly

• Ability to build relationships and maintain client trust

• Goal-oriented and motivated to achieve sales targets

Physical Requirements

• Ability to walk properties, kneel, or inspect irrigation components outdoors.

• Ability to lift 50 lbs when necessary for system demonstrations or equipment inspection.

• Comfortable working in varying weather conditions during site visits.

At Rainscape, our mission is to be the trusted irrigation partner of the Seacoast by installing and maintaining top-quality, water-efficient irrigation systems to nurture beautiful and healthy landscapes. We take pride in delivering exceptional service to our clients while upholding our core values:

Integrity

Conduct business honestly and ethically, prioritizing transparency and trust in all customer interactions.

Team Player

Collaborate with technicians, office staff, and management to ensure seamless customer service and successful project execution.

Positivity

Maintain a professional, optimistic attitude with clients and coworkers, even under pressure.

Dependability

Be reliable, punctual, and consistent, ensuring client needs are addressed and commitments are honored.

Commitment

Demonstrate dedication to clients, continuous improvement, and achieving company objectives.

Excellence

Deliver outstanding service, high-quality proposals, and exceptional customer experiences at every stage.

Salary 

• Base salary of $75,000 

•  commission 

• 401K - Rainscape will match up to 4% of your annual contribution if the employee contributes 5% or more (applies after 6 months of employment)

• 50% contribution towards health insurance

• Professional Development and Training to include Account Manager Training, CIC, CID & CLIA

• Company Vehicle

• Work Phone

• Two weeks of paid time off